Live U.S. booking agents · 24/7 · (833) 337-4636
Rail conciergeBy telephone
Train reservations

Making, changing, or checking a reservation? Call an agent.

Whether you're holding a seat for later, swapping a travel date, or double-checking what's confirmed on an existing reservation, a live agent can pull it up while you're on the phone.

Call about a reservation(833) 337-4636

Common reservation requests.

These are the calls agents handle most — yours doesn't have to fit exactly, just describe what you need.

Check what's on an existing reservation

Confirm seat class, travel date, and connection details for a reservation you already made.

Change a travel date or route

Ask an agent whether your fare allows a date or route change, and what the difference in price looks like.

Update traveler or seating details

Add a traveler, request seats together, or ask about accessible seating for an upcoming trip.

Holding a seat for a trip you haven't confirmed yet?

Ask the agent how long a fare quote stays valid before you need to call back and lock it in.

Call (833) 337-4636
01

Call and describe your existing reservation or what you'd like to change.

02

The agent looks up options and reads back what's available.

03

Confirm the change — the agent updates the reservation on the call.

Traveling with a group?

Group reservations often need seats blocked together — mention party size so the agent can check availability as one hold.

Call about a group reservation
Before you call

Have your travel dates and any confirmation details ready.

If you have a confirmation number or the name the reservation is under, the call moves faster — but agents can still help without it.

Call (833) 337-4636Reservations desk

Related pages

Related pages.

Speak to a booking agent — (833) 337-4636