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Terms of Service

Last updated: August 6, 2026

Agreement to terms

These terms govern your use of this website and our telephone booking service, operated by Growth Pilot LLC ("we," "us," "our"). By calling the number listed on this site or submitting a form, you agree to these terms.

Our service

We are an independent booking service that helps travelers compare and book train tickets by phone. We are not Amtrak, any other rail operator, or a government agency, and we are not endorsed by one. Fares, seat availability, and route information mentioned on this site are illustrative examples; actual pricing and availability are confirmed live by an agent at the time of your call.

Bookings and payment

When you book a ticket through our phone line, our agent will read back the total fare, class, and travel details before asking you to confirm. A booking is only finalized once you confirm those details and provide valid payment on the call. Prices displayed on this website are examples and are not a guarantee of the fare available at the time you call.

Changes, cancellations, and refunds

Change, cancellation, and refund terms depend on the specific fare booked and the policies of the underlying rail carrier. Ask your agent about the applicable terms before confirming a booking. We are not responsible for carrier-imposed restrictions on a booked fare.

Call recording

Calls to our listed number may be recorded or monitored for quality assurance, training, and to confirm booking details, as described in our Privacy Policy.

Acceptable use

You agree not to use this website or our phone service for any unlawful purpose, to submit false information, or to attempt to disrupt or interfere with the service.

Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of this website or our phone service, including delays, schedule changes, or service disruptions caused by third-party rail carriers.

Changes to these terms

We may update these terms from time to time. The "last updated" date above reflects the most recent revision. Continued use of our service after changes take effect constitutes acceptance of the updated terms.

Contact us

Questions about these terms? Call (833) 337-4636 or visit our Contact page.

Related pages

Related pages.

Speak to a booking agent — (833) 337-4636